May AutoTalk Webinar: Driving Customer Retention and Brand Loyalty

Events 05/22/18

May 22, 2018 at 10:00 am

Online Webinar, Washington, District Of Columbia,

Join AIADA for our May AutoTalk webinar on Tuesday, May 22, where we'll be joined by Kendall Billman, Senior VP at AutoAlert. He will share tips on how to improve customer retention and brand loyalty, including the following areas: 

  • Predict Behavior: Knowing your customers and predicting their behavior is a boon to all departments. 
  • Communicate: The quicker you get an upgrade opportunity to the customer, the better chance you have at winning. Ensuring that your marketing is effective is critical.
  • Keep Your Team Engaged: Making it easy for the right employee to have the right information about the customer, at the right time, is just as important as having that information in the first place. It not only ensures a seamless customer experience, but also provides a better employee experience.


Tuesday, May 22, 2018. Sessions held at 10:00 a.m. EST and 4:00 p.m. EST. 

Click here to register